Terms of service
Last updated: November 3, 2026
These Terms govern purchases from and use of zelvicnbo.shop, operated as zelvicnbo by Binah Capital Group, Inc.
Read these Terms alongside our Privacy Policy, Shipping Policy, and Return and Refund Policy.
Customer responsibilities
You must have legal capacity to enter into a purchase contract or appropriate authorization to act for the purchaser.
Provide accurate contact, payment, and delivery details. Protect account credentials and report suspected unauthorized activity.
Fraud, unlawful conduct, infringement, malicious software, and unauthorized access are prohibited.
Products and order acceptance
We take reasonable care to maintain accurate descriptions, prices, and availability. Screen differences do not excuse goods that fail to match their description.
Submitting an order is an offer to purchase. An automated receipt acknowledges submission; acceptance occurs when dispatch is confirmed unless we expressly accept earlier.
If a material error or availability issue affects an order, we will explain the options. We will not increase the agreed price or substitute products without consent. Payments for orders we cannot fulfill will be promptly refunded.
Prices and checkout charges
The currency and total payable are shown before payment.
Standard shipping is free for merchandise subtotals greater than US$30 after discounts. For US$30 or less, shipping charges appear at checkout. Corresponding thresholds in other currencies will be disclosed before purchase.
Applicable sales taxes, VAT, import duties, and necessary customs clearance charges are included in the disclosed total or paid by us. Customers do not bear additional tax or import charges beyond that amount.
Contact us about unexpected carrier charges so we can arrange payment or reimbursement.
Fulfillment commitments
Paid orders normally dispatch within 2–3 business days. Estimated transit is 20–45 calendar days after dispatch.
Delivery estimates are disclosed before purchase, with agreement to extended delivery periods where required. If dispatch is delayed, we will explain revised timing, cancellation, and refund options and obtain further consent when legally necessary.
Returns and consumer protections
Our voluntary service permits free return requests within 30 calendar days after delivery. Refunds usually appear within 3–7 business days after issuance, subject to payment provider processing and mandatory deadlines.
Mandatory rights relating to cancellation, defective goods, inaccurate descriptions, and other consumer protections remain unaffected.
Content and external services
Website materials may be protected by intellectual property rights. Personal shopping and other legally permitted uses are allowed. Uses requiring permission must be authorized by the relevant rights holder.
External services may have their own terms. Their involvement does not remove our obligations as the seller.
Liability and applicable law
Liability limitations apply only where lawful. Nothing excludes liability that cannot legally be excluded, including fraud or death or personal injury caused by negligence.
New York law governs these Terms, subject to mandatory consumer protections in your place of residence. This provision does not remove access to courts available under applicable consumer law.
Contact and updates
Send complaints or questions to servethbouhd@outlook.com.
Updates apply prospectively and do not retrospectively alter accepted purchase contracts unless legally required or expressly agreed.
Seller information
Binah Capital Group, Inc.
Trading name: zelvicnbo
17 Battery Place, Room 625, New York, NY 10004, United States
Website: zelvicnbo.shop
Email: servethbouhd@outlook.com